How can we help?

Help & FAQs

Ordering

What size should I buy?

If you’re not quite sure which size is right for you, refer to our Size Guides. They’re located underneath the available sizes for each of our products.

What does The STLY Originals™ New York means?

We choose unique patterns, elegant designs and follow modern trends and styles from various cultural societies, especially New York. These collections are called The STLY Originals™ New York a genuine and quality material from Styleslovely.com

What is Customer SLⓅ Protection Guarantee?

You are protected every time you make a purchase on styleslovely.com

You are covered! We have exclusive policies to protect your items from being lost, significantly damage while delivery, missed pieces, wrong item delivery or does not match the listing description. if that happens, we offer a full refund. This free insurance to all our buyers is called Customer SLⓅ Protection Guarantee for every purchase that made through Styleslovely.com

What is covered

If any of the following pertain to your order, please let us know it immediately:

  • Undisclosed damage
  • Incorrect or missing item
  • Item not as described
  • Item is lost or no delivery

If no claim is made within 7 days of delivery which is a return window, then, all sales are final and no refunds will be provided.

What is not covered

Item does not fit / changed mind

If the item is just not your style or does not fit you, we unfortunately cannot accept a refund. Please check Returns & Refunds section.

Can I cancel my order?

We completely get it, we change our minds too! While we wish could, once an order is placed, we are unable to alter or cancel it at this time because of the fact that production starts immediately as soon as the order is confirmed.

Shipping, Returns & Exchanges

We use all major carriers, and local courier partners. You’ll be asked to select a delivery method either free shipping ot express during checkout.

What is the shipping, returns & exchanges policy?

FREE Standard Shipping

10-15 business days

 

Express Shipping ($19.99 )

7-10 business days

Due to our customers demand, production volumes, designers care and quality check process, our estimated shipping time slightly varies. Please check Track My Order for your current shipping updates.

Once your order is placed, you will receive a confirmation email letting you know that our fulfillment team has received your order. Once your order is fulfilled, you will receive an email notification with your tracking information.

Please check here Returns & Refunds Policy to know about it.

We do not have any item exchange options. you may request for a refund if you fulfill and meet the eligibility.

Oh No! My package was lost, stolen, or damaged!

Sorry if that happens! Please file a claim with the shipping carrier first, then check Returns & Refunds Sure we will work together to come to the best resolution.

Which countries do you ship?

We are currently shipping to the USA, Canada, Australia & New Zealand customers. We will expand our presence to other countries in the future.

24/7 Help

Our customer support team will help you via email ticket. Please email to info@styleslovely.com with your order number, full name, email and phone number that you have provided to us to look up your information to assist you as soon as possible.

info@styleslovely.com
Call us (888) 675-IFIT